• Seasonal membership or day passes are required for all patrons ages 2+.

• No outside food or beverage is permitted.

•  Every patron must have a wristband on their arm at all times.

• Same-day re-entry is permitted with the same wristband.

• No coolers, chairs, or tents are permitted.

• No inflatables or pool noodles (floats, floaties, etc.) are permitted. Life jackets are available on a first-come-first-serve basis.

• There are no refunds on day passes.

• All children under 16 must be accompanied by an adult.

• Lost and found items will be collected and may be redeemed by visiting the front desk or emailing frontdesk@hamptonaquaplex.com.

• An Aquaplex membership does not include the SplashDown Park add-on. A separate SplashDown Park season pass or day pass is required.

•  All members are required to complete a waiver through DaySmart prior to entering the Park.

•  Every day pass holder is required to have a waiver on file which will be completed upon checking in.

•  While we don’t offer a refund on tickets, we do make your visit risk-free by assuring you that if we must suspend operations due to lightning in the area for more than 90 minutes, we will issue you a credit on your account. This credit can be used for both the Splash Park or Aquaplex. Note: To receive the credit, the credit must be issued at the Splash Park entrance at the closure of the park. Should you choose to leave prior to the closure, a credit will not be offered. If the closure happens within one hour of closing, no credits will be issued.

• Either a season pass or day pass is required to gain access to SplashDown Park.

• Memberships may be purchased in advance HERE to save time at the gate, or you may visit us in person during the week at the Aquaplex front desk.

• Members get access to the Park during regular operating hours PLUS free access to special SplashDown Park events and specially scheduled extended member swim hours.

•  Day Passes are available for those who do not wish to purchase a membership.

• Day Passes are valid only on the Day of purchase.

• Day passes are only available for purchase at the facility on the day of attendance. No day passes are sold online.

• Day Passes remain at the same rate all season.

• Every day pass holder is required to have a waiver on file which will be completed upon checking in.

Maximize your enjoyment at Splashdown Park by indulging in our full-service cafe for all your food and beverage desires this summer. Explore our enticing array of starters and sandwiches, convenient grab-and-go snacks, and refreshing beverages designed to keep you hydrated and energized throughout your day of aquatic fun. Dive into deliciousness and convenience at our cafe, ensuring your summer adventures are both satisfying and refreshing.